FAQS for Glow Mall

Glow Mall is an Indian online shopping platform offering a wide range of products with free shipping, cashback rewards on every order, and exclusive prepaid order discounts.

At Glow Mall, we focus on customer satisfaction by offering:

1. Free shipping across India

2. Cashback rewards on every order

3. Prepaid order discounts

4. Secure shopping and seamless user experience

Yes, we use secure encryption and advanced payment technologies to protect your data.

We offer a wide range of products, including fashion, electronics, home essentials, and more—all at affordable prices. Shop Smarter, Shop Glow Mall!

Yes, Glow Mall offers free shipping on all orders across India, with no minimum purchase requirement.

Orders are typically delivered within 7-10 business days, depending on your location. You’ll receive a tracking link to monitor your shipment.

Absolutely! Once your order is shipped, a tracking link will be sent via email or SMS. Or You can also Check Glow Mall App "My orders" options.

Every time you shop, you earn cashback rewards. These are added to your Glow Mall wallet and can be redeemed on your next purchase.

No, cashback rewards apply to all orders, regardless of the order value.

Yes, you can use your cashback rewards along with other offers or discounts for even more savings.

We offer exclusive discounts for orders paid online using UPI, debit/credit cards, net banking, or digital wallets

Yes, prepaid discounts and cashback rewards can be combined for maximum savings.

No, COD orders are not eligible for prepaid discounts.

We accept returns within 3 days of delivery if the product is damaged, defective, or not as described. Contact our support team to initiate a return.

Refunds for prepaid orders will be processed to the original payment or Glow Mall wallet method within 7-10 business days.

We accept UPI, credit/debit cards, net banking, digital wallets, and COD.

Yes, we use advanced encryption technology to ensure your payment and personal information are secure.

Cashback is automatically credited to your Glow Mall wallet after every purchase.

No, we believe in transparent pricing. The price you see at checkout is what you pay.

You can reach us via:

Email: help@glowmall.in

Phone: 9954164016

Social Media: Follow us on Facebook, Instagram, YouTube and Twitter for updates.

Our support team is available Monday to Saturday, 9.30 AM to 6 PM.

The New User Reward is an exclusive welcome bonus for first-time customers on Glow Mall. It's our way of thanking you for shopping with us for the first time.

Simply create an account on www.glowmall.in or Mobile Apps and after The reward will be automatically credited to your Glow Mall wallet, depending on the offer.

The New User Reward is available to customers who are shopping with Glow Mall for the first time and create a new account.

The New User Reward may include:

Discount on your first purchase.

Additional cashback credited to your Glow Mall wallet.

Free gifts or vouchers (if applicable).

Shopping cart

0
image/svg+xml

No products in the cart.

Continue Shopping
Home
Shop
Search
My Orders
0
Cart